FAQ

Who do I contact with questions?

Email info@TheLastShepherds.com with any questions/comments.

How do the shirts fit?

Our T-shirts are soft feel 100% ring spun cotton with a slim profile fit.  Size up if you like a looser fit.

How is the quality?

We use high quality garments to start.  Our products are professionally screen printed or printed directly on garment.  We do not use iron on transfers, home presses or other lower quality methods.    

How long will it take to get my order?

We get your product out as soon as possible.  Handling time is usually 2 business days and everything is shipped USPS priority.  Product arrives to most locations in the US in 4-5 days.  You will get a tracking number when you order.  PLEASE ALLOW ADDITIONAL TIME DUE TO COVID DELAYS.

How do I care for my item?

We recommend hand washing or washing on delicate to preserve the print. Lay out to dry.     

What is the return/exchange policy?

We want you to be happy with your purchase.  If the item is not satisfactory we will work with you to get you a new one.  Our items are printed in small batches and collections/stock changes frequently.  We do not provide refunds, exchanges only on unworn as new condition items within 7 days of receipt.  We accept returns on clothing but due to sanitary/COVID restrictions cannot accept items like hats/masks back.

Is your site secure?

All payments and sensitive customer information is handled directly by Shopify.  We never see or store your credit card information. 

Interested in wholesale purchases?

Contact wholesale@TheLastShepherds.com for inquiries regarding larger orders/store placements etc.  We are looking to selectively expand and are always open to new opportunities.

 

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